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Multiple Choice

If a customer misses their flight but arrives within two hours, what is the likely outcome?

When a traveler misses a flight but arrives within a short window after departure, the typical path is to place them on standby for the next available flight. Standby means the passenger doesn’t have a confirmed seat yet on a specific flight, but will be offered a seat as soon as one opens up on the next departure. This approach minimizes disruption and helps them continue their trip on the same day if a seat becomes available. Refunds are generally reserved for canceled flights or fully refundable tickets, and while rescheduling with a fee is possible, standby is the common, quickest option when the traveler is close to the original departure time. So, the best outcome is getting on the next flight as soon as a seat becomes available.

When a traveler misses a flight but arrives within a short window after departure, the typical path is to place them on standby for the next available flight. Standby means the passenger doesn’t have a confirmed seat yet on a specific flight, but will be offered a seat as soon as one opens up on the next departure. This approach minimizes disruption and helps them continue their trip on the same day if a seat becomes available.

Refunds are generally reserved for canceled flights or fully refundable tickets, and while rescheduling with a fee is possible, standby is the common, quickest option when the traveler is close to the original departure time. So, the best outcome is getting on the next flight as soon as a seat becomes available.