TREX is the name of which process in the system?

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Multiple Choice

TREX is the name of which process in the system?

TREX is the re-issue exchange process used when a traveler wants to make voluntary changes to a ticket. It handles exchanging the existing ticket for a new itinerary, including calculating any fare difference, penalties, and taxes, and then issuing a new ticket while updating the PNR and keeping a record of the change. This is used when the passenger or agent requests a change to travel dates, times, or routes and the ticket must be modified rather than canceled. It’s not used for checking seat availability, which is a separate display function; it’s not used for canceling a segment, which uses cancel procedures; and it’s not used for simply retrieving a PNR, which is loading an existing record without changing the ticket.

TREX is the re-issue exchange process used when a traveler wants to make voluntary changes to a ticket. It handles exchanging the existing ticket for a new itinerary, including calculating any fare difference, penalties, and taxes, and then issuing a new ticket while updating the PNR and keeping a record of the change. This is used when the passenger or agent requests a change to travel dates, times, or routes and the ticket must be modified rather than canceled. It’s not used for checking seat availability, which is a separate display function; it’s not used for canceling a segment, which uses cancel procedures; and it’s not used for simply retrieving a PNR, which is loading an existing record without changing the ticket.

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