What option do customers have when they miss their flight but show up within two hours of departure time?

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When you miss a flight but arrive within two hours of departure, the most common option is to go on standby for the next available seat on the same day. Standby means you don’t have a confirmed seat on a specific flight yet, but if a seat opens up, you can board that flight. This approach is typically faster and less costly than booking a new ticket, though some airlines may charge a small standby fee or require you to check in again and wait at the gate. Refunds aren’t usually available simply due to arriving late, and while rescheduling with a fee is possible in some cases, it isn’t the standard remedy within that two-hour window. So the practical path is standby for the next flight, if seats are available.